Cancellation policy
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity:
A. Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (SIMFOXX UG, Burrainweg 4, 89173 Lonsee, Germany, Tel.: n/a, info@simfoxx.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail).
You can use the attached sample cancellation form for this purpose, but it is not mandatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.
Expiry of the right of withdrawal
The right of withdrawal expires prematurely if we have begun performance of the contract after you have expressly agreed that we should begin performance of the contract before the expiry of the withdrawal period and you have confirmed to us that you are aware that you will lose your right of withdrawal by giving your consent to the commencement of performance of the contract.
B. Cancellation form
If you wish to cancel the contract, please fill out this form and return it.
To:
SIMFOXX UG
Burrainweg 4
89173 Lonsee
Germany
Email: info@simfoxx.com
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I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of the consumer(s)
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Signature of the consumer(s) (only for notifications on paper)
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Date
(*) Delete as appropriate