Cancellation policy & cancellation form
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity:
A. Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us (SIMFOXX UG, Burrainweg 4, 89173 Lonsee, Germany, Tel.: k/A, info@simfoxx.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail).
You may use the attached model cancellation form for this purpose, although this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
Expiry of the right of withdrawal
The right of withdrawal expires prematurely if we have begun to execute the contract after you have expressly agreed that we may begin to execute the contract before the expiry of the withdrawal period and you have confirmed to us that you are aware that by giving your consent you will lose your right of withdrawal once the contract has begun to be executed.
B. Cancellation form
If you wish to cancel the contract, please fill out this form and return it.
To:
SIMFOXX UG
Burrainweg 4
89173 Lonsee
Germany
Email: info@simfoxx.com
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I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of the consumer(s)
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Address of the consumer(s)
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Signature of the consumer(s) (only if notification is made on paper)
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Date
(*) Delete as appropriate